Frequently Asked Questions

What ingredients are used in candles?

Our candles are made with 100% natural soy wax, cotton or wood wicks, and premium fragrances that are free of toxic substances.

How to care for the candle so that it lasts longer?

It is recommended to trim the wick to about 5mm before each use and let the wax melt evenly on the first burn.

Do you make custom candles?

Yes! We offer custom candles for gifts, events and special keepsakes. Contact us for more details!

If you need any adjustments or have any further questions, let me know! 😊

What to do if the spark plug is faulty?

We value high quality, but in case you receive a defective candle, please contact us within 7 days of receiving your order. We will offer replacement or refund according to our policy.